Frequently Asked Questions

Q: What makes Apito's freeze-dried products unique?

A: Apito's freeze-dried offerings stand out for their preservation of natural flavors, textures, and nutritional integrity. Our advanced freeze-drying process ensures each bite retains the essence of freshly prepared ingredients.

Q: How do I prepare Apito's freeze-dried meals?

A: Enjoying Apito's freeze-dried meals is simple. Just add hot water, and within minutes, you'll have a delicious, rehydrated dish ready to savor. Our convenient packaging makes it ideal for on-the-go meals.

Q: What is the shelf life of Apito's freeze-dried products?

A: Our products are carefully designed for extended shelf life (9 months) without compromising quality. The freeze-drying process ensures optimal preservation, and each package is labeled with a clear expiration date for your convenience.

Q: What is the original fruit pulp in your milkshake premix?

A: We harvest natural fruits, take their pulp and freeze dry them for a longer shelf life. The freeze-dried pulp is added to our beverage mix. When prepared with Apito’s serving instructions, you can enjoy your favourite milkshakes within minutes.

Q: How long will it take to receive my order?

A: We aim to ship orders within 4 business days. Delivery times vary depending on your location and the shipping method chosen during checkout. You can find estimated delivery times on our shipping information page.

Q: What payment methods do you accept?

A: We accept major debit & credit cards, such as Visa & Mastercard. Additionally, we offer alternative payment options like UPI and COD (Cash on delivery) for your convenience and security.

Q: What is your return policy?

A: We have a customer-friendly return policy. If you are not satisfied with your purchase, you can return it within 30 days of delivery. The item should be in its original condition with all tags attached. Please refer to our returns and exchanges page for more information on the process.

Q: How can I contact your customer support?

A: We are here to assist you! You can reach our customer support team by email at info@adconproducts.com or by phone at 9726968222, which you can also find on our contact us page. Our dedicated team is available during business hours to answer your questions and provide any necessary assistance.

Q: Do you offer any offers or promotions?

A: Yes, we periodically offer discounts and promotions to provide our customers with the best value for their purchases. To stay updated on our latest deals, promotions, and exclusive offers, we recommend subscribing to our newsletter or following our social media channels.